Contact Us
Address

Z Square Shopping Mall Pvt. Ltd.
MG Marg, The Mall Kanpur,
Uttar Pradesh 208001 INDIA

Phone

512-237-4444
512-237-4442

Email

admin@zsquaremall.com

Services

Wheel Chair

Availability: Basement 2 (Central Lobby)
Contact: Help Desk
Phone: +91-512-237-4444

Wheelchairs are available for all physically challenged guests on a first – come, first – serve basis. Feel free to ask for a Wheelchair from the Floor Wardens. Wheelchairs are complimentary for use and available at 2nd Basement Central Lobby

 

Baby Pram

Availability: Basement 2 (Central Lobby)
Contact: Help Desk
Phone: +91-512-237-4444

Baby prams are available to all guests with infants and small babies on a first – come, first – serve basis. Feel free to ask for a Baby Pram from the Floor Warden. Pram is complimentary for use and available at 2nd Basement Central Lobby.

 

Drinking Water

Availability: 3rd Floor (Food Court) and Basement 2 (Parking Area)
Contact: Help Desk
Phone: +91-512-237-4444

Filtered Drinking Water is available at Food Court for Free and in the Center of 2nd Basement Parking. Disposable recyclable plastic glasses are available for drinking water. 

 

First Aid

Availability: Help Desk (Ground Floor Main Entrance)
Contact: Help Desk
Phone: +91-512-237-4444

In case of any injury or a medical emergency, please ask for our primary First-Aid services from the floor supervisors. First-Aid is available at the Help Desk located in the Central Atrium at the Mall Main Entrance.

 

Baby Care / Feeding Room

Availability: Third Floor (Near Women Washroom)
Contact: Help Desk
Phone: +91-512-237-4444

This facility is available on the Third floor near the Ladies Washroom. There is a comfortable room with seating for mothers to feed their babies in complete privacy. Feel free to ask for a Baby Nursing room facility from the floor supervisors. Mineral Water bottles and Baby Wipes/Napkins are available for your convenience. 

Automated Teller Machines (ATMs)

Availability: Ground, First, Second and Third Floors (Food Court)
Contact: Help Desk
Phone: +91-512-237-4444

Automated Teller Machines (ATMs) are available on all Floors in Lift 8 and 9 Lobby and next to the Help Desk on the Food Court. The ATMs accept all Indian and International Cards.

Gifts and Gift Vouchers

Availability: Help Desk (Ground Floor)
Contact: Help Desk
Phone: +91-512-237-4444

Mall Gift Vouchers is a scheme run exclusively by Z Square. Mall Gift Vouchers can be availed against Bills of the same day on a minimum purchase of Rs.1,000.00 from Ground Floor Help Desk located at Central Atrium (Main Mall Entrance).

Cab on Call - Taxi

Availability: Help Desk (Ground Floor)
Contact: Help Desk
Phone: +91-512-237-4442

Cab on Call service is available at the Help Desk on the Ground Floor at the main entrance.

Driver's Lounge

Availability: Basement 2 (Central Lobby)
Contact: Help Desk
Phone: +91-512-237444

Driver’s Lounge is for the Drivers to sit back and relax while they wait on their Passengers. They can enjoy the latest Movie, drink filtered drinking water or can buy snacks from the Mall Canteen at very reasonable price.

Free Wifi

Availability: Entire Mall
Contact: Help Desk
Phone: +91-512-237-4444

Free WiFi Service is available to all registered Wallet Members. The Mall is completely WiFi enabled with several WiFi networks. Please collect your Login PIN from the Food Court help desk.

Charging Point

Availability: Ground, First, Second, Third Floors and First, Second Basements
Contact: Help Desk
Phone: +91-512-237-4444

Charging Points are for Mobile charging for all types of brands including Apple and Samsung. They are available on all Floors. Now you never run-out of your phone battery at Z Square.

 

Automatic Shoe Shiner

Availability: Ground, Third Floor and First, Second Basements Contact : Help Desks
Contact: Help Desk
Phone: +91-512-237-4444

Automatic Shoe Shiners are available to polish shoes in Second Basement entrance, First Basement lobby, on Ground Floor next to Barista and on Food Court next to the Duty Manager desk.

Z Square Wallet

Availability: Ground and Third Floor (Food Court)
Contact: Help Desk
Phone: +91-512-237-4444

Z Square Wallet unifies all your activities at Z Square. It empowers every visitor with ONE contactless card and gives access to a complete integrated system with enormous data Freedom.  

Z Square Wallet stores monetary value by which one can dine, pay for parking, get loyalty points, redeem gift coupons and more.  Now, the Mall patrons like you, can experience more freedom and security while shopping, parking, dining and entertaining.

Magazines and Newspapers Stand

Availability: Central Lobby - Basement 2
Contact: Magazines / Newspaper Kiosk
Phone: +91-512-237-4444

Monthly magazines and daily newspapers are available at this News/Magazines Stand conveniently located in the Central Lobby of the Second Basement.

Senior Citizens and Expecting Moms Lounge

Availability: Ground, First and Second Floors
Contact: Help Desk
Phone: +91-512-237-4444

Lounge with benches available for Senior Citizens and Expecting Moms

Help Desks

Availability: Help Desks - Ground Floor and Third Floor (Food Court)
Contact: Help Desk
Phone: +91-512-237-4444

The Mall has two large Help Desks areas with a dedicated staff and two Help Kiosks dedicated to serve you any time you visit the Mall.  

Contact Help Desk for any query, feedback and suggestions. The Wallet service is only available on the Third Floor (Food Court) Help Desk.

Duty Manager

Availability: Third Floor
Contact: Duty Manager
Phone: +91-+91-512-237-4444

There is a Duty Manager available to assist you whenever you visit the Z Square Mall.  The Duty Manager desk is conveniently located on the Third Floor (Food Court).  Contact the Duty Manager for Events, Promotions and Voucher Redemption.

Touch Screen Information Kiosk

Availability: All Floors
Contact: Help Desk
Phone: +91-512-237-4444

Touch Screen Information kiosks provide comprehensive information about the Mall, Store Directory, Services in the Mall, Wallet Balance, important phone numbers and more.

Lost and Found

Availability: Ground and Third Floor
Contact: Help Desk
Phone: +91-512-2374444

In case of any lost article contact Help Desks available at Ground and Third Floor and give your item details. We will contact you if your item is found.

 

Sewing Kit

Availability: Ground Floor
Contact: Help Desk
Phone: +91-512-2374444

We do have Sewing Kit available at the Ground floor Help Desk for our patrons in case they need to quickly mend something. 

 

Bus Service

Availability: Gate No.1 and 2
Contact: Help Desk
Phone: +91-512-2374444

The Public Transport Bus Stop is located between Gate 1 and Gate 2. The Bus service is available for all areas of the city including the Interstate Bus Station from where you can take a Bus to another city. 

Auto Service

Availability: Gate No.3 and 4
Contact: Help Desk
Phone: +91-512-2374444

The City Auto Service is available most of the hours of the day from Gate 3 and 4. The service is very frequent and you may hire a personal Auto or a Group Auto to share cost. Most of the City Autos are Eco-Friendly and run on battery.

Security Escorts

Availability: Mall Main Entrance
Contact: Security Office
Phone: +91-512-2374444

Agency Security Guards are available for your assistance on all floors round the clock. If you feel you need more security, then please ask for Security Escorts.

Children Park

Availability: Gate No.1
Contact: Help Desk
Phone: +91-512-2374444

A promotional Children play area called Children Square for children between the ages of 3 to 9. The Children Square has numerous swings, carts and play stations. There is music and jumping piano with soft flooring to protect young children if they fall.   

Physically Challenged Accessibility

Availability: All Mall
Contact: Help Desk
Phone: +91-512-2374444

Z Square Mall is completely accessible to physically challenged guests. There are ramps and Lifts for Wheelchairs and the Mall itself provides Wheelchairs for those in need.  Washrooms are also completely accessible and have special cabins for such guests. 

 

Courtesy Phone

Availability: Help Desks (Ground and Third Floors)
Contact: Help Desk
Phone: +91-512-2374444

Courtesy phones are available to guests who need to call someone. This facility is especially useful for our young guests to call their parents and guardians. Simply go to any Help Desk and ask to make a phone call.

Baby Nappy Room

Availability: All Women Washrooms
Contact: Help Desk
Phone: +91-512-2374444

All Z Square Women washrooms are equipped with a Baby Nappy Room cabin. Mothers can use this Baby Nappy Room to attend to their young ones in complete privacy. 

Customer Seating

Availability: All Floors
Contact: Help Desk
Phone: +91-512-2374444

Customer seating is available to all guests on all floors with Airport benches and plush Leather sofas.

JOY KART

Availability: Ground Floor Main Atrium
Contact: Help Desk
Phone: +91-512-237-4444

Joy Kart is a trolley fitted with a Toy Car and a shopping basket behind it. It is for Parents who have children and are visiting the Mall for shopping. The convenience provided by these Joy Karts is immense as the children enjoy their ride while Parents go about shopping. Please do not take the Joy Karts on escalators.

ACTIVITY CAMPS

Availability: Throughout the Year
Contact: Duty Manager / Help Desk
Phone: +91-512-237-4444

The Mall regularly organizes events and camps for Children throughout the year. The mission of these Activity Camps is to educate children with any type of Art, Craft or Activity. The Activity Camps have art and craft, painting, singing, dancing, origami, essay writing, poem narration, storytelling, and other such activities.